CLINICAL SERVICE MANAGER - GALWAY & TUAM
Pieta’s vision is a world where suicide, self-harm and stigma have
been replaced by hope, self-care and acceptance. Pieta provide a
range of counselling services for people who are suicidal, engage in
self-harm or who are bereaved by suicide. Pieta also operate a
national *-hour helpline (**Apply on the
website** *) and a dedicated Education and
Training office. We are committed to delivering our services with care
and professionalism and continue to strive to ensure that we provide
the best service for our clients.
TUAM CENTRE OPENING HOURS:
Mon, Tues, Thurs & Fri: 9am - 5pm
Wed: 9am - 8pm
Sat: 9am - 2pm
GALWAY CENTRE OPENING HOURS:
Mon - Wed: 9am-5pm
Thurs: 9am to 8pm
Fri: 9am to 5pm
Sat: 9am to 2pm
CLINICAL SERVICE MANAGER WORKING HOURS: Monday, Tuesday **Apply on the
website**pm Wednesday, Thursday *pm Friday
*pm
The role of the Clinical Service Manager is to manage Therapists and
Centre Administrations and oversee therapy and clinical issues that
may arise in Pieta Galway & Tuam centres.
LOCATION: Merchants Road, Galway City & Bishop St, Tuam, Co.Galway
POSITION TYPE: Full-time permanent contract / Monday, Tuesday **Apply
on the website**pm Wednesday, Thursday *pm
Friday *pm
SALARY: € *, * per annum
ROLE & RESPONSIBILITIES:
Reporting directly to the Regional Manager this role ensures quality
in service delivery and consistency in approach.
* Promote and maintain the ethos of Pieta which is rooted in
compassion and care
* Monitor and support therapists in the delivery of safe, high
quality therapeutic interventions
* Ensuring best practice in clinical governance, up to date
accreditation and insurance
* Ensuring all therapists attend individual and group supervision
* Oversee client assessments and risk assessments, ensuring best
practice, and supporting access to the service in line with our
service model and ensure that risk management strategies are
implemented and reviewed as needed
* People management including Therapists and Centre Administrators
* Probation and performance management and individual management
support meetings
* Oversee staff training, inductions, rostering and record
completion
* Oversee file management in-line with GDPR, data protection and
confidentiality
* Act as a Pieta Clinical Representative in the local community as
required and agreed by Regional Manager
* Consult and collaborate with Regional Manager
* Escalate areas of concern to Regional Manager
* Implement all policies and procedures and monitor and ensure
compliance by all staff
* Work closely with operations department to ensure Health & Safety
compliance in centres/with staff
* Liaise with Regional Support Coordinator and Regional Manager for
appropriate allocation of clients and waiting lists
* Maintain an agreed clinical caseload
* Work within an agreed budget
EDUCATION, SKILLS & EXPERIENCE REQUIRED:
* Must be a qualified and fully accredited Psychotherapist or
Counselling Psychologist with IACP, BACP, IAHIP, FTAI, IAPTP, APPI,
APCP, NAPCP, PSI or ICP.
* A minimum of two years supervisory or management experience
* Excellent communication and interpersonal skills
* Proficient in using Microsoft Office
* Experience of working with a broad cross section of staff and
professionals, across agencies/communities
* Be interested in and demonstrate a belief and enthusiasm for the
work of Pieta
* Experience with databases an advantage (e.g. Salesforce CRM)
EMPLOYEE BENEFITS:
* Competitive salary and * annual leave days
per annum ( plus additional 2 concession days for Good Friday &
Christmas Eve)
* Bursary Scheme - up to € * annual
contribution to a course relevant to your role
* Paid external supervision sessions
* Access to training & development opportunities including annual
CPD allowance
* Access to contributory pension scheme
* Life Assurance benefit
* Employee Assistance Programme
* Travel Pass/Bike to Work Scheme
Applications for this post should be made via the
We need : English (Good)
Type: Permanent
Payment:
Category: Health
